TestimonialsBelow are some of my Client Testimonials
By: Zaina K - Sep 2022
I highly recommend that anyone uses Ryan Ngovu for all their real estate needs. Ryan was responsive, readily available, and helped mitigate and find us a place in this Toronto hot market in under a week! Nothing but the best things to say for him. Highly recommend.
By: Denli B - Sep 2022
We had the pleasure of working with Jennifer initially when we were looking for a place. Jennifer was and is, very prompt in answering emails, she's so professional, so knowledgeable and patient with us. I was really happy she was our realtor, she is honestly the best. I don't think she takes breaks, she is THAT committed. I even felt bad when we would message her in the odd times, but it doesn't matter for her. So it was just fitting we asked for her help when we decided to sell our place. She and Gavin worked with us. They're really great. They created such professional pictures to help market our place; gave us pointers on how and when we can sell it quicker; Jennifer saved us by staging our condo; Gavin went all the way to Stoney Creek when some potential buyers were having trouble with the key, just to spray WD 40 on it - small things that they do that reflect the kind of a company they are. They guided us with everything. Gavin and Jennifer went above and beyond for us. We can't wait to work with them again when we purchase our next home! And we constantly tell our family and friends about them. Thank you Gavin and Jennifer, we are very grateful!!
By: Victor D - Sep 2022
Gavin made our home search and closing stress free. He is hardworking and amiable. He concienstously prioritize his clients needs. We will definitely choose to work with Gavin and his team all over again.
By: Shweta A - Aug 2022
We had a great experience looking for our first apartment in Toronto, with Ryan Ngovu. He met us once, and knew immediately the kind of places to take us to. Almost all of the places we saw were really good, thanks to the effort made by Ryan. In very little time we found the perfect apartment and the rest of the paperwork was also done very smoothly.
By: Mehdi R - Aug 2022
It was a great experience and thank you for all your effort, Ryan was a big help even on this difficult market. he was patient and reactif everytime we want to check a house. I recommand the team 100%
By: Noah M - Aug 2022
Ryan Ngovu at the Gavin Chen team was extremely helpful to me in securing an apartment that I'm happy with. He engaged with me from the beginning to set up tours with spaces that fit my criteria. He worked with me through the application process to advocate for my requirements and preferences. And he supported me throughout my move-in process to ensure things went smoothly and helped resolve issues that arose. I would highly recommend him to anyone seeking out an apartment in the Toronto area!
By: Betty T - Aug 2022
It is with great pleasure I am writing this review for Ryan Ngovu, the broker we used in our recent search for a rental apartment in the downtown Toronto core. Ryan is a broker on the Gavin Chen Team. Ryan's name was given to me by a close friend who has high expectations of any professional she works with. She does not settle for "average service" but looks for someone who is - responsive, has a strong service model, experienced, patient and professional. So I immediately contacted Ryan. I was concerned that the search would be a long and arduous experience given the overwhelming demand for rental apartments. Ryan, was very thorough and efficient in finding many places for us to look at and arranging viewings almost immediately. The ones we saw were exactly what we were looking for. The second place we viewed had multiple offers, but with Ryan's constant communication and wise direction, our offer was accepted. His negotiation skills were a tremendous asset that helped to move us to the top of the list. It was a great relief for us. The completion of the documents was to be done within a small window of time. Ryan communicated with us well into the evenings and answered all our questions thoroughly. Thanks so much to Ryan for his superb skill sets and his very professional approach with clients. I could not have imagined trying to search for an apartment on our own. Call Ryan for his help. You will be glad you did!
By: Jessy R - Aug 2022
We worked with Ryan Ngovu and were really impressed. He worked so hard for us - we were not yet in Toronto and he made sure there was a wonderful home waiting for us when we got here. Ryan negotiated a later move in date, he had incredible patience for us as we had trouble deciding and just kept ongoing communication! He was really truly amazing to work with - I can't believe there's no fee. The other thing, he made the paperwork and etc SO easy. I feel like that's usually up to renter to figure out but Ryan made it all so simple. I highly recommend working with him!
By: Jordan C - Aug 2022
I worked with Gavin Chen and his team when finding a new apartment to rent back in early Feb 2022. I worked primarily with Ryan N., and have nothing but amazing things to say about the team and about Ryan specifically. Ryan was always there to answer questions, being available for evening and weekend calls, and scheduled many appointments to see apartments. He took my requests seriously and was always extremely professional and someone who I felt I could trust. I have also dealt with Gavin directly as a property manager, and he was always very quick to respond whenever things came up. I would definitely recommend their services and will recommend them to others in the future.
By: Shane C - Aug 2022
Ryan was amazing, his responsiveness and communication was impeccable. He’s amazingly quick and a complete pleasure to work with. Highly recommend him and his team.
By: Cheryl S - Jul 2022
Gavin has been truly amazing in helping us find our new home as well as selling during this challenging climate. We have worked with him in the past, and know he is the one to trust with such a big life decision. He is very understanding and has a depth of knowledge on the GTA and surrounding areas that is unparalleled. His patience and ability to manage tricky situations absolutely helped the whole process along, and gave us peace of mind. We couldn’t recommend Gavin enough and are truly grateful to have worked with him and his team!
By: R Dcosta - Jul 2022
Always efficient and responsive to messages. We had a very good experience with Gavin and team.
By: Eric Ing - Jul 2022
Despite an impending recession, rising interest rates, a housing shortage, bidding wars, and post pandemic buying, Jennifer Mckinley fought with the spirit of a warrior to help me get my dream place. Being self-employed I would say I was a higher difficulty client just due to banking regulations and Jennifer was down to take on my case regardless. After helping both of my brothers and my cousin acquire their properties, she helped me get to the viewing then bidding process within a day of contacting her. She's a real hustler and made the process feel a lot more like hanging out with your friend driving around in a cool car checking out cool cribs instead of hurrying to make one of the largest purchases of your life. Buying real estate in Toronto right now has never been more stressful and Jennifer did a great job of shepparding me to greener pastures. She said the view I got at my new place is maybe of the best one's she's seen all year as a bonus. She did a great job negotiating against the harder sellers and let me know when she thought it wasn't worth it. Her responsive was 24/7. You can tell she legit cares about every single client she works with and never made me feel rushed to pull the trigger on anything I could tell she just wanted to see me happy in my new place. Cheers to Jennifer! At this rate she'll probably be the realtor for my kids someday.
By: Chloe B - Jun 2022
Ryan was very responsive and patient with our requests as we were new in town and had a lot of questions! There was clear and continued communication throughout making the whole process feel easy. The negotiation was handled great by Ryan who talked us through it all and ensured we were making the right decision. Would definitely recommend!
By: Sanjeev K - Jun 2022
Ryan was very helpful and helped me find this amazing place near North York. He kept the process simple and efficient and was always available for any queries and concern. I am very happy with his service and highly recommend him .
By: Claire G - Jun 2022
Finding an apartment that you actually love in Toronto is such hustle but the Gavin Chen Team made it so easy!!!! I worked with Jennifer and she is the most patient, efficient realtor I have ever worked with. She worked tirelessly to make sure I got the apartment I wanted. I honestly am so grateful for having her as my realtor especially because I was trying to find an apartment whilst living in Montreal. I did everything via video call and messaging and honestly I couldn't be happier! Not being in Toronto didn't make much of a difference because Jennifer was did an amazing job. She would even tell me the good and not so good things about the apartment and she never let me settle for a place she thought was not worth the price. You can not go wrong with Jennifer and her team! I have recommended to multiple friends moving to Toronto already. Happy client!
By: Charles C - May 2022
Great experience selling my condo assignment with Gavin. Helped me through the process end-to-end. Always quick to respond to my questions. Helped liase with buyer agent and lawyer, as well as my lawyer. Couldn't have asked for more. Highly recommend.
By: Michael S - May 2022
We worked with Ryan from the Gavin Chen team and he was very helpful, diligent and responsive. The experience was great and I am very happy with my experience!
By: Ananth S - Mar 2022
Ryan helped us find a rental home in record time. We were under time constraint and had to find a new place within a few days. When we reached out to Ryan he was able to quickly help us look at a few options and complete the process within a week! He is a true professional, always on time, very patient and meticulous in going through the details - both during a showing as well as with paperwork. We look forward to working with him and the GC team for all future real estate transactions in GTA.
By: Jacob C - Mar 2022
We were looking to buy a property, which was/is clearly an extremely daunting task in the current GTA real estate market. But we were working with Ryan, from Gavin Chen’s team. Ryan personifies the ideal mix of hard work, high availability, and a keen sense of awareness of helpfulness while giving clients their space. Communication lines are always open. In terms of advise on real estate, moving, buying strategies etc., he always goes above and beyond. He is thorough with documentation, and gave us the confidence that we had all bases covered. Finally, and most importantly, his professionalism and polite demeanour made the entire buying experience amazing.
By: Anna Y - Feb 2022
It was a joy working with Ryan Ngovu. The process of buying was such a roller coaster however Ryan was professionanl, patient and understanding throughout the whole process. He was very responsive to any questions we had and took care of all the details. Great experience and would highly recommend!
By: Elaine O - Feb 2022
Our experience was very good! Ryan our broker helped us a lot in choosing the apartment and in all the bureaucratic part. We had a very tight deadline to find the apartment, and he was super professional and fast, moving as best he could so we had options and we were able to make the move quickly. Even after we closed the deal, he helped us with bureaucratic issues and alignments with the owners. My husband and I recommend and guarantee that the service provided is impeccable and Ryan does everything to help you have the property you are looking for.
By: Sara S - Feb 2022
I am really thankful to Ryan for all of his support in helping me to purchase my condo. From the start, he was committed to helping to find the right place for me. He was knowledgeable, proactive, and supportive. He provided me with the info I needed to be comfortable with the process and confident about my purchase. Highly recommend!
By: Tony T - Feb 2022
Jennifer was extremely helpful in helping us to find the right apartment suited to our all our needs. The process was fairly quick in finding and securing a place within a week of getting in contact with Jennifer.
By: Vivian N - Jan 2022
Thanks to the Gavin Chen Team, our home buying experience went great and smoothly. Ryan was responsive and answered all our questions with professionalism and in a timely manner. Ongoing communication was key in closing on a property at this time. We will do business with them again in the future!
By: Dhaval S - Jan 2022
I relocated to Toronto recently from the US to start my own venture. I decided to hunt for a rental property on my own and to my surprise despite having enough liquid assets, I found the negative response I got from many landlords and their agents as baffling since their preference was to have a tenant who was employed in a normal job. One late evening, I decided to approach the Gavin Chen team amongst others to help me with my search. As a pleasant surprise, the very next morning I got an email from Ryan and he setup up an introductory call the same day. He gathered the information I had to share and was very prompt in sending over prospective listings according to my preferences. Ryan was very accommodative for viewing some of the listings even over the weekends. The process of dealing with various landlords wasn’t straight forward given my particular case but Ryan dealt with the landlords and agents negotiations throughout the process without me having to deal with anyone. He was able to find me a place in my preferred location and was very prompt in his communication and paperwork throughout the process. I highly appreciate the help I got in securing a rental in a highly competitive market, as a new arrival with not so normal employment circumstances. I would definitely recommend Gavin Chen team and especially Ryan in your search for your next home and would do so myself in the future!
By: Brian L - Jan 2022
Gavin recently helped me purchase a house. His knowledge of the city was invaluable during the house search, helping me to narrow down the kind of areas where I could find the type of house I wanted. When it came down to make an offer, Gavin helped to form the strategy that ultimately won out against 10 other bidders. Finally, his proactive communication helped to smooth things out during a closing period complicated by an issue on the vendor's side. This is actually the second time I've worked with Gavin and I would not hesitate to recommend his services to anyone.
By: Elizabeth C - Jan 2022
I have known and worked with Gavin and his team for over 10 years on several real estate transactions. Gavin is very reliable and trustworthy and I very much value his professional knowledge, judgement and recommendations. He is responsive and supportive throughout the sales, purchase and leasing process. He recently (Dec 2021) sold a condo unit for me. It was a stress free experience. Gavin had a detailed timeline and took care of everything including cleaning, touching up and staging. The staging company he recommended was awesome. It was so impressive I almost was tempted to keep the unit. During the showing, he did a lot of behind the scene work and we ended up with a pre-emptive bid. Without a doubt Gavin and his team get the job done. My go to Realtor for sure.
By: Maria G - Jan 2022
Thank you for you and your team's super hard work in helping me sell my condo. Even though I was overseas the whole time, you were always there at the drop of a dime no matter what. I really appreciate your professionalism and perseverance. You made the experience as seamless as possible. You know you are tops in my books. I would highly recommend you! Best, Maria
By: Paul A - Dec 2021
Any issues occurred I was immediately contacted and the problem was quickly resolved. I recommend there services very highly.
By: Katherine S - Nov 2021
My husband and I have worked with Gavin and team buying and selling multiple properties over the years, and each experience has been top-notch. Gavin's excellent negotiation skills, responsiveness to our questions, and ongoing communication exceeded our expectations and gave us confidence every step of the way. Would highly recommend!
By: Ellie L - Nov 2021
The Gavin Chen Team are fantastic! We have worked with Ryan a couple of times now to secure apartments. His ongoing communication, understanding and care, as well the time and dedication put into finding the perfect apartment has really stood out. We would absolutely recommend Ryan and the Gavin Chen Team.
By: Tyler J - Nov 2021
Jennifer has helped me obtain my last 2 apartments and she made it super easy and hassle free both times. Her communication is prompt, clear, professional and she ensures all the details are taken care of. Great experience!
By: Elizabeth M - Oct 2021
Jennifer helped me find an apartment I absolutely love in the area I wanted to move to. She was incredibly helpful and knowledgeable every step of the way, taking time to answer any questions I had and provide me with all the info I needed. I would recommend Jennifer to anyone in a heartbeat.
By: Andrew O - Oct 2021
We've worked with Ryan multiple times over the past few years to find a place to rent and, most recently, a place to call our own. He's always been very professional and patient with us, and has always put our needs first when looking. Can't recommend him enough!
By: Kateryna P - Oct 2021
We were so lucky to have The Gavin Chen Team’s assistance during our first time home purchase. Our broker Ryan is absolutely the best! He perfectly understood our needs and requirements for the property, and was very professional and patient during our home search. He always responded to our emails or calls immediately, always had answers to all our questions. Ryan took care of all the paperwork, negotiation, and made us feel less stressed and it’s much appreciated! Thank you Ryan and Gavin Chen Team for your professionalism, and making our home purchase easy and stress less!
By: Hilary G - Oct 2021
Excellent team that is quick to respond and always exceeds expectations.
By: Maude D - Sep 2021
It truly was a great experience doing business with them. Awesome customer service and care. Ryan helped us find the perfect place for us in Toronto he went above and beyond to make sure our transition from Montreal to Toronto went without too much stress. We’ll definitely do business with him again when the time to buy a house comes around. I recommend them.
By: Christian W - Sep 2021
Gavin and Jennifer were amazing in helping us find our first home. They were diligent in finding us possible properties and thorough in their research about each property in which we were interested. They help us through the entire process, coming with us to viewings and answering all our questions. We really enjoyed the house hunt journey and cannot thank them enough for making the process easy and enjoyable.
By: Lewis R - Sep 2021
The team and specifically Mr.Ngovu were extremely helpful and responsive to all my inquiries. As someone making their first move into Toronto, it was essentially a seamless process and they made everything so easy. I would highly recommend them for anyone looking to move into the city.
By: Rene J - Sep 2021
This team was amazing in every way. I had the great honour of working with Ryan Ngovu who is professional, responsive, thorough and very knowledgeable which made for a smooth process. I would work with him and his team again in a heartbeat , thank you for a job well done!
By: Stacey Y - Aug 2021
Gavin and his team have been exceptional partners in guiding us through the initial purchasing of an investment property and securing tenants. We have now worked with Gavin and his team on several transactions. He is incredibly knowledgeable and insightful. Both him and his team are also very responsive. He is a trusted partner.
By: Thais O - Aug 2021
Ryan Ngovu and Gavin Chen's team were extremely professional, responsive, understanding and caring during our search for a new house. They helped us since the early stages of the search, helping us with the research, negotiation and ongoing communication with the seller's agent. I would highly recommend Ryan and Gavin Chen's team. Thanks.
By: Leticia L - Jul 2021
Great Selling Experience! I was looking to sell my condo unit which needed some paint and staging. Gavin quickly coordinated through his vendors to get the unit painted and staged. We were able to list very quickly. He was easy to reach by phone, email and text at various hours of the day. Gavin provided good feedback and pricing strategy. As well as negotiated a sale with terms I was happy to accept. Amazing :)
By: Sankara M - Jul 2021
Worked with Ryan and Gavin's Team twice now, this time to buy a house . Ryan was professional , knowledgeable , patient and responsive. He has a knack for negotiation as well. He got us a pre-offer inspection . He brought in an excellent home inspector. He also gave me contacts for mortgage agent and lawyers . He guided me throughout the entire process. Will definitely recommend him.
By: Marie Eve D - Jul 2021
We had the complicated situation of purchasing a house in Toronto from outside the province, Gavin listened to our needs, suggested to us areas to look for a house in Toronto and sent us the 3/day updates for those areas in our price range. He reacted promptly when some areas finally wasn’t to our taste. Most importantly, he was very available and planned promptly all the virtual visits we wanted and was great at providing us details not visible on camera, like what the street looks like, what is in the area nearby, and global feel of neighbourhood and house. When it was the time for negotiation and bidding, he informed us well on value and process and made sure we wouldn’t regret our bid win or lost. We now own a house that we are happy with in the delay we needed it. Thanks Gavin!
By: Danielle R - Jun 2021
I had a great experience working with Jennifer and the Gavin Chen Team. She helped me find a great condo in my price range, and I'm very grateful that I had her on my side, negotiating for me as well as putting me at ease throughout the process. She was never pushy, and was always very responsive and patient in my home search. I'm incredibly happy with the condo she helped me find, and would definitely recommend working with her.
By: Kyle T - Jun 2021
I had the pleasure of having Ryan as my agent. Finding a place that we liked within our price range with the requirements we wanted was difficult, Ryan was with us every step of the way. He was patient and very responsive for all questions and requests. Highly recommended!
By: Umer K - Jun 2021
Highly recommend the GC team. I was very impressed with Ryan's responsiveness and ongoing communication throughout the entire process. He was patient and understanding even as we took time to figure out what we wanted and focus in on units within our price range.
By: Siddharth P - Jun 2021
I hired Gavin recently to sell my condo. I came across him online and chose him after interviewing a few different agents. To be transparent, he didn’t offer any discount (unlike the other agents), but I still went with him because he seemed to have the best vision and drive to sell my condo. Plus, he’s an all-in-one broker and found us movers, painters, refinishers, you name it. Other realtors wanted us to figure things out on our own. Gavin even went in to do some cleaning and other touch ups himself to make sure everything was up to standard - super impressed! He was also the most responsive and aggressive (in our favor). On bid might, he swung hard for us and negotiated a better sale price than we thought we would get. Not sure what else I’d say other than I’ll be using him again if I ever need to buy/sell downtown and recommend others do the same! I definitely got my money’s worth! Thanks Gavin and team!!
By: Jenelle S - May 2021
Ryan is amazing to work with! We have had the pleasure of working with Ryan to find previous rentals, and recently to purchase our first home. Ryan is incredibly knowledgeable, responsive and caring. He led us through the whole process, including the negotiation with tremendous expertise, and made us feel comfortable every step of the way. Can't recommend him highly enough.
By: Marielle T - May 2021
Wonderful to work with - highly recommend this Team!
By: Aparna P - May 2021
I had the pleasure of working with Ryan from Gavin Chen's team while searching for a home recently. Ryan was well informed, professional, very responsive and made sure he guided us in securing the apartment by putting together our best possible application. He went above and beyond his duties and helped us with post move-in clarifications as well. Would highly recommend his services.
By: Supriya S - May 2021
The team was very understanding and respectful in my entire interaction.
By: Tanya C - May 2021
It was a such pleasure to work with Jennifer from the Gavin Chen Team! She was so patient to answer all of my questions, quick to respond via email/phone/text, and made the home buying process so straightforward during the pandemic. She was always professional, knowledgeable, and truly understood what I was looking for in a home. I would highly recommend working with Jen for a seamless and enjoyable home-buying process.
By: Tat S L - May 2021
I've worked with Ryan on the Gavin Chen Team since moving to Toronto in 2016. He has helped me with 3 rentals so far, and each time he has been great and made house hunting, which is usually a stressful affair, as easy as it possibly could. He's responsive and efficient, knowledgeable about the housing market and gives great advice. Highly recommended.
By: Robin C - May 2021
Ryan is exceptional! Had an incredible experience with him finding multiple rental properties now in Toronto (we moved due to COVID). He was professional and responsive to our needs, finding us excellent spaces to call home. Thank you for being there to negotiate and handle the entire rental process, as well as help with the ongoing communication associated with it. We look forward to working together again in the future!
By: Tom L - May 2021
Jennifer is very knowledgeable, professional and helpful! Excellent responsiveness and guidance.
By: An V - May 2021
Working with the Gavin Chen Team is the great experience I ever have for my home purchase journey. Ryan is super professional and dedicated to helping us in searching and securing the condo. He is skillful in negotiation and took great care of us from the beginning to the closing. His excellent communication always makes me comfortable discussing with him any concerns. I am totally pleased with the Gavin Chen Team and would highly recommend them for a home purchase.
By: Amy T - May 2021
Gavin was exactly what we needed. We had moved out of Toronto and needed someone high touch and high care who could manage the staging and sale of our home for us. Gavin did all of that and more and went above and beyond the level of service we've ever experienced from a realtor. He got us our desired price quickly and reduced any stress or anxiety from the process with his excellent communication. Highly recommend.
By: Michael K - May 2021
They helped me get my apartment at a price I was willing to pay by understanding my critics of the unit and negotiating with the landlord to a price we were all happy with.
By: Pawel K - Apr 2021
Finding our new home with Gavin was a really smooth experience. He explained every step of the process and was always available to answer a multitude of questions pretty much every first buyer has :) He also referred us to a very good mortgage broker and lawyer, saving us a lot of time and headache. On top of that, he is a very knowledgeable, friendly, and positive person. I strongly recommend him.
By: Dana F - Apr 2021
The Gavin Chen team are the best realtors in town. I go to them for all my real estate needs. Call them today!
By: Sharmi R - Mar 2021
It was a delight working with Gavin Chen team to find a home. The whole process was handled with great patience, professionalism and solid communication. We are very happy with how seamless the transition was from being on a house hunt to getting the home that was best fit for us. Thank you for all your help!!
By: Maxime B - Mar 2021
We have been working with Gavin since 2010, when we moved from Montreal to Toronto. Since we did not know Toronto at all, Gavin took the time to show us the different areas and help us decide where we should set our first home. 11 years later, we moved 3 times, and each time the easiest decision was to call Gavin. I never hesitated to recommend him as he is not only great to work with, but he is also a very good negotiator when it's offer time. He is also very well connected, so anytime we have a need for our home, we do not hesitate to ask him for recommendations on experts.
By: Horton L - Mar 2021
Gavin Chen & his team provided excellent service upon the purchase of our new home. Their communication between both parties was quick & efficient. They handled the negotiation process professionally as well. They made everything seam so seamless and kept the lines of communication open even after the closing. Thank you again.
By: Ashley & Thomas - Mar 2021
Ryan is remarkable! I absolutely love working with Ryan and the Gavin Chen team. My husband and I have bought our first home with them 4 years ago and have also decided to sell our first home with them too. This is a huge learning curve for both my husband and I when it came to buying and selling. Our realtor, Ryan, has made this the easiest most possible process as he was always so calm and had everything worked out. We have always been very satisfied with the communication response time which was continuously exceptionally fast. We ended up selling our home over asking and it was such a great experience working with the Gavin team! Ryan gave us the advice and tools we needed to improve the listing to gain more interest on the place and it all worked out so wonderful and we couldn’t be happier with the end result. We both highly recommend their services. They found us a beautiful home and sold over asking! Looking forward to working with them in the future!
By: Corinne B - Mar 2021
The Gavin Chen Team is great to work with. Three years ago they helped me to purchase my condo (an investment property). With the value dropping in the condo market segment, we decided it was a good idea to try to sell. I reached out to Gavin. He suggested that I make some small finishing changes and staging that delivered a big return on investment. After about 6 weeks on the market, when I thought the property wasn't going to sell, an offer came through. This is where their skills really showed. It felt like I was holding my breath as the deal expired and I thought we would loss out on this very attractive offer. The condo was undergoing some big changes and the buyers were getting cold feet fearing that their condo fees would rise as a result. Despite the (Christmas) holidays Gavin left no stone unturned to get the final agreement signed. It was an amazing result and with no contingencies or provisions needed on my end. Fast forward, the condo closed in February. It was always the plan to sell the condo and 'buy up' investing in a house or townhouse property. For this phase, Gavin handed the baton over to Ryan Ngovu. An agent on his team. I worked with Ryan to look for a new property. I was incredibly surprised at how hot the market was. Properties moved quickly and well over asking. It was so hard to find what I was looking for and when we thought we did, it slipped through our hands. Then Ryan pulled up a property that we looked at on a Friday and one day later it was sold conditionally. It was the property I wanted and was willing to do whatever it took to get it. I was emotionally attached and disappointed that I missed out - again! Thankfully Ryan kept a level head. The conditional offer fell through and Ryan worked his magic behind the scenes. We moved from no deal to a scenario where we were the only new offer being considered. He negotiated a price below asking and well below what I was prepared to pay. The Gavin Chen Team knows their stuff. I sold high and bought low in an incredibly challenging market. I think I'm set for a while. However when I'm ready for my next real estate transaction, I will definitely reach out to the The Gavin Chen Team... and so should you!
By: Kendra S - Mar 2021
Ryan at The Gavin Chen Team was super helpful in my search for a new rental apartment. I will for sure work with him again in the future.
By: Ryan I - Mar 2021
I worked with Jennifer on a successful apartment lease. She provided a 10/10 experience from the first email to the closing. Here were my interactions in sequence: 1. First interaction she provided an incredibly detailed email of every step in the apartment leasing process. I loved how everything was just listed out up front. 2. She responded FAST and offered to take me on multiple viewings and also offered to drive me with her car (if need be) 3. We did 3 viewings of multiple condos on 3 different days, and she was always patient to see if I wanted to see more rather than pressuring me to make a decision. In each of her viewing she consistently added value by sharing unknown facts about the building (build year, demographic of other residents, facilities, etc.) 4. She helped me with my negotiation. all the paperwork was done digitally, and worked with me til I got a deal I was satisfied with. 5. She is still willing to keep in touch after the apartment lease is closed for advice on managing your landlord. Jennifer is highly energetic, a people's person and extremely knowledgeable about the real estate industry. I would 10/10 refer her and have already referred her to multiple friends. Keep up the great work.
By: Subhash R - Mar 2021
We've worked with Ryan and Gavin Chen's team twice now, and are consistently amazed at how great the experiences with them have been. Ryan was recommended to us by a couple of friends who had moved to Toronto a year before us. We had spoken to a few real estate agents before speaking to Ryan and they seemed less than willing to help out two new immigrants who had no North American credit history or offers of employment. Ryan stuck with us and helped us find a place to rent within a couple of weeks with a blend of professionalism and perseverance which left us really impressed. We've recommended them to all of our friends who moved here after us and all of them have had similar success stories. It was only natural that we'd go back to them when we were ready to buy our first home. Again, in an ultra competitive market, Ryan helped us find an absolute gem of a place at a price we'd consider a steal. What's great about them is that they're extremely responsive and are willing to take time to understand your needs and aspirations and looking into every option that best suits you, without being pushy. Ryan also negotiated admirably with the seller's agent, who was similarly impressed with his professionalism, making it really easy for us to close the deal. I don't expect we'd ever go to another agency again!
By: Cheryl M - Mar 2021
I worked directly with Jennifer when trying to lease a unit. She was incredibly responsive and transparent with details. She was very thorough when walking me through the potential units. She sent me over all of the required paperwork in a timely manner and walked me through anything I did not understand. I've had many interactions with Brokers/Realtors before and this was by far the most pleasant/helpful. Jennifer truly cared about helping me with leasing a unit and it showed in her ongoing communication. If given the chance, I'd work with Jennifer and the rest of the Gavin Chen team!
By: Katherine J - Jan 2021
Have had a great experience with Jennifer who has always gone above and beyond for me in my rental search! Would recommend her to anyone, and am now in a fantastic new place for a price below listing.
By: Isabelle R - Jan 2021
We were very lucky to choose Gavin Chen and his team to sell our three unit house in Little Italy, in Toronto. Good natured, responsive, and with a rolodex of helpful people in the trades and legal profession Gavin was right there to take on the stress of selling a home. After tackling several hurdles Gavin, steadfast in his approach, was able to skillfully manage many competing offers. We got a great experience, and a great price facilitated by an exceptional realtor.
By: Hugh S - Jan 2021
I found Gavin through online reviews and I recommended him to my family. I can't say enough positive things about Gavin. He's truly with you from start to finish, and has you best interests at hand.
By: Kristin E - Jan 2021
I had a great experience with Gavin Chen's team, working with Jennifer McKinlay to find a new apartment. She was super helpful and informative, and was quick to adjust and find new listings based on my preferences. Found a great new place to live - big thanks to Jennifer and the team!
By: Maria H - Jan 2021
Gavin and his team are truly second to none. They consistently go above and beyond what one would expect from a real estate brokerage. Gavin is extremely knowledgeable of the industry. He is able to point out deficiencies/problems with ease and provide innovative solutions, and his utmost priority is to make sure his clients are happy. He is hardworking, patient, reliable and trust worthy. He does not over promise - and without a doubt, we trust in his guidance. Gavin has represented us twice now over the past ten years (and he has been an excellent resource/help throughout these ten years, for all manner of property questions/issues we have). We would definitely seek to work with him and his team the next time we are looking for a property, and will no doubt be reaching out to him on regular basis for all of our property needs (as he has become a trusted advisor). Simply put, we are satisfied clients, who just sold our house at a great price and just bought our dream home- all in the middle of Covid19 Pandemic. The happy result of working with Gavin. We highly recommend him.
By: Cindy A - Jan 2021
Right from the beginning Gavin was very responsive and patient. We are first time landlords and Gavin was very thorough when addressing our concerns and questions. Due to the current pandemic, I was extra stressed as to if and when my unit would rent. With Gavin’s professional advice and guidance we had a fair amount of traffic and were able to rent the unit within 3 weeks! Gavin is a sincere and honest salesperson, which is hard to come by, and I look forward to doing more business with him in the future. THANKS GAVIN!!
By: Graham A - Jan 2021
Gavin helped me sell my condo and impressed me from the onset. He was incredibly professional, knew exactly how to make my condo look its best and quickly responded to all of my communications. We ended up selling my condo quickly and for a good price (in the covid condo market no less!). I couldn't have asked for a better agent
By: Joanna K - Dec 2020
Ryan and The Gavin Chen Team were incredibly helpful and made our first property search very smooth and stress free. They first set up a call with us to understand what we were looking for, then scheduled a full day long education tour to show us different types of properties and help us tweak some requirements. Ryan went above and beyond to ensure we had everything we needed to make an informed decision. They were always very responsive, answered all our questions and followed up with the building managers and other agents on a few properties from the short list. We highly recommend the Gavin Chen Team to everyone, especially first time home buyers, like us. We will definitely use their service again!
By: Akshath D - Dec 2020
Wow! To say Ryan was helpfully would be an understatement. Ryan provided all help that we wanted and much much more. Super responsive. Rather set such high expectations for everyone. Amazing gentleman.
By: Daniel Z - Dec 2020
Many thanks to Jennifer McKinlay from Gavin Chen's team for helping us find our new condo! Jennifer was very patient with us as we tried to find the right spot to call home. She was very responsive to all of our emails and would always make time to take us around the city to view units. She provided professional yet honest advice and did not push anything on us that we weren't interested in. When it was time to put in our offer, she helped us gather all of the necessary documentation and negotiated a rental price that was lower than the original ask. With everything going on at the moment it felt a bit intimidating to try and find a new home, but Jennifer was very supportive during this time. We would certainly recommend her and the Gavin Chen Team for all your real estate needs!
By: Linh P - Dec 2020
Gavin and his team were great! Excellent responsiveness and the negotiation process was reasonable and fast. Genuinely helpful realtors!
By: Peter J - Dec 2020
My girlfriend and I used the Gavin Chen Team and Ryan was our Agent. They did an amazing job to help us find a great place and I would not hesitate to use them for all my Real Estate needs and recommend them to my friends and family!
By: Jasmine R - Nov 2020
We worked with Jennifer from Gavin Chen's team and she was extremely helpful, professional, and understanding. She worked diligently to help us find and secure our lease, and her ongoing communication throughout the whole process was fantastic. She made the rental process a breeze.
By: Hoang L - Nov 2020
Gavin and Ryan were a pleasure to work with. You can see their sincerity and professionalism from the start. They are very knowledgeable and offer great advice. They work hard and communicate with you on a regular basis alongside other industry professionals that help to get your house sold. We can't wait to work with them again very soon.
By: Mai Q - Nov 2020
Ryan Ngovu of the Gavin Chen Team is amazing! His professionalism and committment made our first time selling of our home a stress free experience. This is also the second time he has helped us to purchase and his knowledgable, dedication and caring made us comfortable throughout the process. We highly valued his negotiation skills, positive attitute and appreciated his straightforward and clear communications. Ryan was incredible as he was always prompt in response, very patience with our questions, not only understood and accommodated us every step of the way, but also not hesitated to offer his insights without over-powering our tastes and concerns. He even worked later in evening on our offer night and made sure we got the deal smooth and firm. We sold fast and got closing dates as we wanted. I HIGHLY recommend Ryan to handle your buying/selling needs. Thanks again for all your help Ryan! ??
By: Sri S - Nov 2020
Our family was looking to rent a bigger place and one of my friend referred Ryan from GC Team to me. From the initial connect I knew Ryan was the right man for the job.He was very professional and mindful of all our requests and filters for selecting the next house.We never felt pressured to pick one and he was kind enough to understand our preferences and show multiple houses across Toronto. He was quick to get the application ready and submitted them whenever we liked a place and followed up diligently to try to convert that for us.After the initial hiccups where the other side wasn’t ready to convert we finally got a beautiful place which checked all out boxes. I feel that we wouldn’t have got such a deal if not for Ryan’s assistance and that too during such pandemic times. Thanks Ryan and team for your support in getting us the best available option. I won’t think twice before recommending Ryan to any of my friends who are looking out for a new place to rent or own!! Cheers, Hari
By: Oliver A - Nov 2020
Great team who are incredibly thorough and willing to go the extra mile or send the extra email even on their days off. Couldn't recommend them more!
By: Emimel S - Nov 2020
We have had the pleasure of working with Gavin on 3 separate occasions over the past 2 years as renters, buyers, and sellers. Each time we have been impressed with Gavin's responsiveness, negotiation skills, and knowledge of the real estate market and transactions. He took the time to understand our current situation and priorities and worked hard to meet those needs. We ran into a couple of tough discussions on each of the transactions and Gavin's professional experience was an invaluable asset in each situation. We really appreciate all the hard work he's put in for us and are happy to recommend him!
By: Rebecca C - Nov 2020
Ryan was incredible! He found us an amazing place to rent at a great price and super quickly. Working with him was a dream; he was knowledgeable, responsive, and really committed to finding us exactly what we wanted. I've already recommended him to a bunch of my friends and will definitely use him again to find a place in the future.
By: Mango M - Oct 2020
Gavin and his team are simply the best in the industry! If you are looking for a hassle free experience start to finish and a fantastic negotiator with a lot of experience and knowledge then I would highly recommend Gavin Chen as your agent. The level of professionalism and understanding is unparalleled. We sold our property for 125k over asking!
By: Kelly C - Oct 2020
I worked with Ryan to find a new rental on a short timeline and during this pandemic, no less. He worked diligently to find me the perfect unit within all the parameters I stated in addition to negotiating a lower monthly payment for me. He was understanding, caring and provided ongoing communication while being highly responsive. Overall, a great experience and I highly recommend him.
By: Jeremy R - Oct 2020
Jennifer helped me find the right property to suit my needs. She was friendly, personable and was very familiar with the market. Jennifer walked me through the entire prices and was always available to answer my questions, no matter how trivial and I would highly recommend her for any real estate transactions.
By: Laura W - Oct 2020
Working with Gavin was a breeze from start to finish. He always responded quickly to any questions, was extremely organised and always let me know about next steps - in advance and again with a timely reminder when we needed to take action. They have a team of professionals and a series of processes that made the entire sale of our condo stress free and easy. I'd recommend this team to anyone who is looking for an experienced team and a seamless transaction.
By: Yasmine A - Oct 2020
Gavin and team are great! We have been working with them for several years and they are professional and efficient in all respects.
By: Jessica I - Oct 2020
Gavin and his team are a "full service" agency. They'll go beyond simply placing offers or listing your home. Gavin has a person for every job and is extremely responsive to any house-related request you may have.
By: Wei C - Oct 2020
With Gavin's help we bought our dream home after 2 months of searching! We couldn't be happier with our experience. He is very knowledgable of the market and you can count on him for frank and insightful assessments. His advice is practical and the preparation/research is very thorough and informative before we got into the offer stage. `We wouldn't hesitate to recommend Gavin to any home buyer, first timer or not. He will not disappoint!
By: Jeremy L - Sep 2020
Jeremy gave Gavin a 5 star rating for assisting him in his home purchase!
By: Kirby K - Sep 2020
We had the absolute pleasure of working with Ryan from the Gavin Chen team who helped us buy our first home in Toronto. He was quick to respond, extremely available and helped us find our dream home. He was extremely knowledgeable about the neighborhoods in Toronto and was very patient with us. We never felt pressured or rushed in the process. Ryan also provided us with detailed analysis and home valuations and was able to help us get our home for below asking in the hectic Toronto housing environment! Cannot recommend him enough!
By: Lina S - Sep 2020
Ryan from Gavin Chen team was awesome! He helped us find a rental property recently that we love. Through out the process he was extremely professional and responsive. Communication was very easy and we felt like our questions were always addressed. Highly recommend this team!
By: Aisling H - Sep 2020
I recently worked with Jennifer McKinlay on my search for a new condo in Toronto (August 2020). I had worked with her and the Gavin Chen Team previously and I knew I would be in excellent hands from start to finish. From my initial outreach to post close arrangements, Jennifer went above and beyond to make sure my move was as smooth as possible. She is incredible at her job, all the while being so friendly and helpful.Thanks to her, I am super happy with my new place. :) If you are looking to buy / rent property in the GTA - I highly recommend contacting Jennifer and the Gavin Chen Team!!
By: Hels X - Sep 2020
Gavin helped me buy a home in the summer of 2020 and midst of COVID-19. With everything moving fast even during a pandemic, Gavin is very responsive, answered many questions and listened to my views. His deep knowledge of Toronto real estate and extensive experience with multiple offerings is a huge advantage in the competitive market. Furthermore, Gavin has many helpful resources and professional referrals taking care of things so I can focus on details of the home. I highly recommend Gavin and his team for all your real estate needs.
By: Barbara C - Sep 2020
Gavin and his team are professional, responsive and patient. Highly recommend their services with both sales and rentals.
By: Alex K - Aug 2020
Gavin is absolutely amazing. We've bought and sold a few properties with Gavin and every time, without failure, he's exceeded our expectations. He's quick, response, professional and takes care of every aspect of the transactions. Highly recommend him any day!
By: Elizabeth C - Aug 2020
I have known and worked with Gavin and his team for over 10 years on several real estate transactions. Gavin is very reliable and trustworthy and I very much value his professional knowledge, judgement and recommendations. He is responsive and supportive throughout the sales, purchase and leasing process - my go to Realtor for sure.
By: Nadim C - Aug 2020
I highly recommend the Gavin Chen Team who has worked closely with me over the years in my search to purchase a property. I would describe my experience in the following way: 1) Highly responsive to any questions that I may of had. 2) Highly experienced in negotiations and strong understanding of the market. 3) Adopts a client first approach and will work closely with you to ensure that all your needs are satisfied. 4) Ensures on-going communication with clients during all stages of the purchase. 5) Demonstrates a genuine and a highly-professional approach throughout the whole "property search" process. I have also recommended this team to several people and the experience working with The Gavin Chen Team has been nothing short to great! A special "Thank You" to Gavin and Ryan; I look forward to working with you again on my next purchase!
By: Jonathan S - Aug 2020
I cannot recommend Jennifer and the Gavin Chen team enough. Jennifer went above and beyond our expectations and found my fiancee our first home. She responded to all our questions (text & e-mail) in a timely fashion and provided me with updates on properties we were looking at. She is friendly, professional, knowledgeable, and provides good insight into properties that my fiancee and I would have never even though about. Every viewing we went to was both fun and informative and I wouldn't hesitate recommending her to family & friends. If you're reading this Jennifer, THANK YOU!
By: Debbie H - Aug 2020
Gavin Chen and Ryan of The Gavin Chen Team represented my family during the estate sale of my father’s home. There were numerous problems and complications with the condominium management company. Gavin kept communication lines open and ongoing and demonstrated lots of patience with the management company. He also came up with alternative methods to selling the house during Covid 19 difficult times. He answered all my emails, texts and calls promptly and with lots of patience. My family is greatful for his understanding and kindness.
By: Adam J - Jul 2020
Working with Gavin Chen was a dream. My wife and I had plenty of worries about getting our first rental property. Thankfully the Gavin Chen team walked us through the rental process, provided all the necessary documentation and explained everything that we had questions about. I refer this team to my friends and colleagues and look forward to working with them again in the future.
By: Jonathan J D - Jul 2020
Great experience with the team at Gavin Chen. Ryan Ngovu was amazing in every way. Friendly service and hard working individuals clearly make this a great realtor team. 5/5
By: Hamid K - Jul 2020
Hamid gave Gavin a 5 star rating for assisting him in the sale of his property.
By: Robel B - Jul 2020
Gavin was excellent in negotiations getting my condo sold as well as when I put an offer on my new house he gave me lots of tips. His responsiveness was very quick and very knowledgeable. I would definitely recommend him for anyone who is either a first time home buyer or not.
By: Kareem M - Jul 2020
Excellent guy with a real passion to be the best in his profession. He's punctual, honest, knowledgable, charismatic and results oriented. What ever you want/need he can handle.My family is now on our 3rd home, each one thanks to Gavin Chen.
By: Derek W - Jul 2020
Ryan was awesome! Not only did he help us find our home but he demonstrated how much he cares about the people he's working with. We weren't pressured into making a quick purchase or settling for something that didn't check all our boxes. Even after we found our place he continued to stay in touch and follow up with us and on the seller's side with any questions we have. Highly recommend Ryan and The Gavin Chen Team. Already referring them to friends and family.
By: Jordan C - Jun 2020
Ryan was very pleasant and worked very quickly to help my partner and I secure our new apartment.
By: Peter D - Jun 2020
Gavin and his team are excellent realtors and property managers. I highly recommend Gavin and his team.
By: Thais O - May 2020
Ryan and Gavin were excellent assets on helping us to find our new place. Thank you Ryan and Gavin for your hard work.
By: Yulia C - May 2020
Who could have thought that buying a decent condo in downtown Toronto in the fall of 2019 would be such a great feat? It took us a little over half a year to finally get our dream place after failing in countless bidding wars and dealing with unreasonable sellers, and the whole COVID-19 uncertainty. Have we gone with someone else, I'm sure we'd still be looking. During this whole quest Ryan pretty much became a family member - he was always available, getting the insights from sellers' agents even before we explicitly expressed interest. He was able to gently guide us to understand what was that we wanted exactly, what was compromisable, and what was a deal breaker. At some point we have seen so many different units that we'd be able to name any building in downtown with our eyes closed. Obviously we were a classic example of annoying buyers :D Yet Ryan never rushed us or pushed to make a decision, he'd always remind us to do due diligence and not give in to unreasonable sellers. The whole team was incredibly agile and accommodating, with David with the team signing off on status certificates at ungodly hours, and Johnson with his team checking CMAs and offer prices. Many thanks to the whole team once again! We will absolutely come back for our next property. Highly recommended!
By: Laura B - May 2020
I had such an amazing experience with my realtor Ryan Ngovu! It was my self and my fiancé’s first time buying a home, we were very nervous and a little confused about the whole process. Ryan was able to make us feel very comfortable, he was patient and ensured to explain every step to us. I would recommend Ryan to anyone looking for their next purchase, he was knowledgeable and confident throughout the entire transaction! We are now beyond happy in our new home!
By: Selvi I - May 2020
The Gavin Chen Team helped us find our perfect condo. Ryan Ngovu took great efforts to search a condo for rent according to our requirements. He was very supportive and managed to take us for home tour to as many condos as possible. He was available for timely contact and provided us information and suggestions as and when we requested. Ryan helped us in every step of the way and made the rental process easy and clear. Thanks to Ryan and the team for making this move possible in the difficult COVID situation.
By: Sasha B - Apr 2020
We had a great experience working with Ryan and Gavin to purchase our condo apartment in Toronto. We had a very limited window of time to view apartments. Ryan took the time to learn what we were interested in before we met and made an excellent choice of properties for us to view during our one day in Toronto. We decided we wanted to see one of the apartments a second time a week later. However, we had only a few hours in Toronto on a Saturday night. Ryan met us at the apartment at 10:00 pm on a Saturday night for a second showing! That was the apartment we ultimately purchased. The team knows Toronto well, and also recommended the real estate attorney and mortgage broker that we worked with. A great experience overall!
By: SP P - Apr 2020
Excellent, knowledgeable and caring team. Professional in every way and available around the clock for support and questions. Highly recommend the Gavin Chen team!
By: Laura L - Mar 2020
Our experience with the Gavin Chen Team was outstanding. Jennifer helped us find multiple apartments that fit our needs. She was happy to answer any and all questions we had, and she answered them in a timely and thorough fashion. Once we made our decision, she handled the process quickly and kept us up to date through every turn. We will definitely use this team moving forward! Thanks Jennifer!
By: Vicky C - Mar 2020
Jennifer McKinlay helped me find the property in Glen Abbey and also leasing later on. She is a great real estate agent who demonstrates strong professionalism and have high energy, she responds to changing market situations quickly and takes client needs in her heart. Thank you Jenn!
By: J Sidhu - Mar 2020
It was wonderful working with Ryan. He helped us get a perfect home for our stay in Toronto. Thank you so much!!
By: T. L - Mar 2020
I don't usually write review. But If you're looking for investment properties Gavin Chen and Ryan Ngovu are the right real-estate professionals you want to look after all your needs. Gavin also offer rental advise and recommendations for renovation without breaking the bank. Other agents will try to get your Business by offering incentives, rebates etc... However you get what you pay for and for me finding the right property/ location plus a positive cash flow are the most important factor in a translation. Thank you again to Gavin Chen team.
By: Michelle K - Feb 2020
Ryan was so helpful and knowledgeable! He found a great spot that suited our needs perfectly. We would recommend him and the Gavin Chen group any day!
By: Jair C - Jan 2020
Finding a house was a challenge for me and my wife, the days passed and it became increasingly frustrating not to find what we were looking for, until Ryan appeared and everything changed. He showed us a list of properties according to what we were looking for and we chose the one we liked the most and everything was very fast in less than 5 days everything was ready and we were happy in our new house. Thanks to the whole team and especially to Ryan for his dedication and excellent service, I totally recommend it!
By: Dmytro Y - Jan 2020
My agent Ryan organized a visit to all desired properties in one day, allowing me to make a fast but thoughtful decision. Also I liked that all documentation is electronic, we are now in 2020, very convenient!
By: Colleen S - Jan 2020
Colleen gave Gavin a 5 star rating for assisting them in the sale of their home.
By: Ethan L - Jan 2020
Best team in Toronto. Super helpful and always available for any question big or small. Jennifer was organized and diligent every step of the way. This is my team for life!
By: Kayla M - Jan 2020
Jennifer helped us find our perfect rental! She was always helpful, patient (with our multiple viewings) and very knowledgeable. Thanks Jennifer!
By: Gabriela G - Jan 2020
It is a great service. Jennifer was the one who helped us find our home and she is an amazing professional. Couldn’t be in better hands.
By: Happy L - Jan 2020
Before the help of Gavin Chen Team and more specifically our real estate agent Jennifer McKinlay me and my roommate were struggling to find a place. As recent graduates, finding a place was big step in the next chapter in our lives and with the help of Jennifer we were able to find a place. It's an amazing feeling working with a group who you feel truly care and have your best interest at heart. I highly recommend working with the Gavin Chen team and Jennifer.
By: Anupma B - Dec 2019
We met Gavin Chen when we were new to Toronto; he and his team made an immediate impression on us with their resourcefulness, knowledge of the city, and understanding of our requirements. So when it came to buying a property, we didn’t need to look anywhere else! Gavin and Ryan Ngovu have helped us find exactly the home we were looking for. They’ve been extremely patient and helpful and have guided us expertly at every step. We had full faith that we could reach out to them at any step during the entire process of buying the property and they’d be able to advise us. We specially appreciated how various members of Gavin Chen’s team are available and willing to help for each other’s clients, ensuring that customer always feels special. Excellent in every way.
By: Zeeshan G - Dec 2019
Jennifer helped make the home search so much smoother. Always available and prompt, and definitely went the extra mile in making sure there was no confusion over any of the moving logistics or paperwork. Hoping to not move again anytime soon, but will definitely contact Jennifer again when that time arrives. Thank you again for all your help!
By: Maria J - Dec 2019
By: Leigh M - Nov 2019
Ryan Ngovu was professional, efficient, and organized. It was an absolute pleasure to work with him to find our new home and we would highly recommend him and the Gavin Chen Team.
By: Patrycja S - Nov 2019
We have worked with a few real estate agents in the past, both with buying, selling and renting homes. Ryan is one of the few real estate agents who will take the time to understand your needs and tell it like it is. He has emotional IQ, which is important in this business. He is also person of complete integrity and it’s a breath of fresh air to work with someone like this. Thank you Ryan.
By: Aleksandar A - Nov 2019
I cannot be more happy from the service of Jennifer McKinlay and the Gavin Chen team. They do always say "We are customer service oriented", which sounds a lot like marketing spiel, until you actually start working with them and you realize it's all quite real. I was a really tough customer of Jennifer, I had a lot of requirements for my home and she spared no effort in driving me to see a million places, giving me advice and background information, explaining how things worked in Canada (I'm new here). Today was my first morning in my awesome new home, tomorrow is my daughter's first day of school, and life is good!
By: Lauren M - Nov 2019
Gavin was great to work with, flexible with his time and found us our new house quickly and painlessly! He also has some great contacts, (mortgage brokers, lawyers, contractors) who he set us up with to make the process even smoother. Thanks for everything Gavin & team, we are so happy in our new home!
By: Shawn Z - Nov 2019
Shawn gave Gavin a 5 star rating for assisting him in his home purchase!
By: Masri - Oct 2019
I worked with Ryan on finding a home. Twice.. both processes took some time . Ryan is great at what he does and a serious investment for Gavin's team. He is tolerant and will assess and understand your needs. Is always available for any questions and will point out any concerns you should have regarding a proposal or an offer. He will take the job as if its his own home hes looking for. Definitely recommended, and is still my go to person for anything that concerns rentals or buying.
By: Graeme G - Nov 2019
Couldn't have asked for a better expert in finding a property downtown. Ryan went above and beyond assisting me, and most importantly put my needs first. Extremely appreciative of the work and effort - would 100% recommend and use again.
By: Lorne N - Oct 2019
Gavin and his team have expertly guided us through both the purchase and sale of two properties now and each time and at every point in the process Gavin has been an absolute star. Always available and on-point, Gavin was a big part of our success on both ends of each transaction. Thanks again for everything, Gavin!
By: Sara B - Oct 2019
Working with Ryan Ngovu was amazing! I was struggling looking for a place to rent in Toronto for months and because the market moves so fast, I had to constantly be double checking every listing site. He was able to create a custom search for me and help me find quality apartments. He was very accommodating and understanding with what I really wanted in an apartment. I've been recommending him to all my friends who are looking.
By: Nik - Oct 2019
It was an absolute pleasure working with The Gavin Chen team and specifically Ryan Ngovu. He was a great guide with my first house purchase and was REALLY patient as we continued to see places and adjusted our search areas/types of properties. The process was a long one but it was great doing it with someone that was patient and very knowledgeable. Now I am living in my dream home and couldn't be any happier! Thanks Ryan! Best, Nik
By: Jeff B - Oct 2019
I've worked with Gavin and Elena for more than a decade. I have 100% confidence in them. Gavin has consistently found excellent tenants for my rental unit in downtown Toronto. He has knowledge and contacts that make him an excellent resource when it come to real estate. I continue to do business with Gavin and I HIGHLY RECOMMEND The Gavin Chen Team to everyone!
By: Priscilla G - Oct 2019
Our realtor Ryan of the The Gavin Chen Team was great to work with. He was always available to answer any questions and great with communication and in assisting us through our first home buying process. I would work again with this Ryan and the team!
By: David H - Oct 2019
Had a great experience with the whole Gavin Chen team. All dedicated professionals with attention to details. Thanks again. David
By: Hans H - Oct 2019
Ryan Ngovu was my sales rep here and he helped me sell my old home and purchase my new one. He is a fantastic rep and was extremely helpful through both processes. He is knowledgeable and friendly and was very patient with me (someone who is very inexperienced with this sort of thing). I will be using him again in the future.
By: Mark K - Sept 2019
Gavin, Ryan and the team were fantastic to work with. They handled the sale of our home professionally, courteously and made sure they were always available for questions. Easy, no pressure and very well laid out process. I wouldn't hesitate a moment to recommend the team.
By: Jason S - Sept 2019
Absolutely excellent customer service experience from beginning to end. Both Jennifer and Ryan were accommodating to a long stream of ongoing emails and were timely in their responses at all hours of the day. If you're looking to move into a new place in Toronto, these are your people!
By: Dilhani D - Aug 2019
Gavin and his team are fantastic to work with. After having a particularly bad experience with an agent, I really appreciated Gavin’s attention to detail and for the frequent communication that kept me informed on what’s happening with my property. He set a new record for the size of the unit in my building with the sale of my property. I never felt pressured to accept anything less than I wanted to and always felt he had my back. When I’m ready to buy or sell again, I have no doubt that I will ask for Gavin’s help.
By: Sabrina Z - Aug 2019
We worked with Jennifer on the Gavin Chen Team and she was nothing short of spectacular! Despite the many hardships and competition in the current Toronto market, Jennifer was persistent and helped us find the perfect place in the location we so desperately wanted! I have already referred Jennifer to many friends and will continue to do so. I highly recommend using this team to help you find your next home!
By: Kareem M - Aug 2019
One word for Gavin is tenacious! He loves what he does and it really shows. A top professional who’s dedicated to results. Integrity? CHECK knowledge? CHECK. Results? Check, check, check.... I feel good about recommending him to anyone.
By: Ahmad H - Aug 2019
I had the pleasure of working with Jennifer from the Gavin Chen team. Despite the challenges of the Toronto rental market she helped me find a perfect home. Jennifer was a joy to work with from the very start and she helped guide me through every step in the process. I would definitely recommend working with Jennifer and the Gavin Chen team if you want to work with people who truly care about your needs.
By: Edwin K - Aug 2019
Ryan and Gavin were both wonderful to work with and have assisted me with both the purchase and sale of my first home. Both were extremely responsive and professional and helped guide me through the entire process. I will recommend their services to anyone in need of a professional full-service realty team!
By: Akram S - Apr 2019
Gavin is very knowledgable about the various aspects of the Toronto real estate market, combined with savvy sense of deal making. Helped us with buying a suitable condo in core downtown and renting it quickly. Thanks Gavin and team.
By: Vivian N - Jul 2019
Found exactly what I was looking for and Ryan made the whole process so easy, from the condo showings to the whole buying process! Very professional, responsive, and great to work with.
By: Nick R - Jul 2019
I had an extremely positive experience with Ryan Ngovu in purchasing a house. He was thorough, personable, and professional.
By: Phong M - Jul 2019
We have benefited from Ryan and the Gavin Chen team's assistance and expertise four times now. All for different reasons and all experiences have been extremely positive. Ryan quickly helped us find an apartment to rent when we first moved to Toronto four years ago. He then helped us buy and eventually sell an amazing condo in the heart of Fort York. Most recently, he has provided tremendous service in purchasing our house. We have referred Ryan to friends who have also benefited from his services and expertise multiple times. We look forward to a future ocassion where we will once again gain value from Ryan and the Gavin Chen team's expertise.
By: Kusal J - Jul 2019
Jennifer is absolutely amazing! Provided us with a lot of information specially because this is our first time looking for property. She really helped put us at ease. Definitely will reach out again in the future.
By: Katherine M - Jul 2019
Jennifer was amazing to work with. She really listened to our interest and provided great advice to finding our first home.
By: Matt D - Jul 2019
We worked with Ryan Ngovu, an agent with the Gavin Chen Team, to buy our first home. Ryan is a consummate professional with a thorough knowledge of the Toronto real estate market. He provided us with great advice and insights throughout the process, showed infinite patience through many viewings and questions, was always very responsive and available, and never applied any pressure to act. When it came time to make an offer, he provided excellent advice on pricing and conditions that helped us win in a competitive situation. We would not hesitate to recommend Ryan to friends and family. Thanks Ryan!
By: Aisling H - May 2019
I would highly recommend Gavin Chen and Jennifer McKinlay's services to anyone looking to buy or rent properties. If ever needed, I am more than happy to write up a public testimonial. :) Jennifer was absolutely amazing and is everything you could ask for from a realtor. She works around the clock and always had our best interests in mind, from search to submitting our application. I was also very impressed with Gavin's quick response in assigning Jennifer to us, especially as we were rental candidates as opposed to buyers.
By: Ibrahim S - May 2019
Jenn was fantastic to work with. She was very patient and did not hesistate to show us multiple units, on several occassions. She wanted to make sure we found the right place and also provided her expert advise which was very helpful. Thanks again Jenn!!
By: Jacob B - Jun 2019
Jacob rated Jennifer's service provided as Exceptional, Liked the agent, Professionalism, Understood my needs/requirements.
By: Meera B - Jul 2019
Working with Jennifer has been a true pleasure. She was kind, patient, responsive, and we never felt pressured. Even when we did a complete 180 and switched our search, she never showed any irritation and was happy to help with anything we needed.
By: Cam L - 2018
Gavin was a fantastic partner as the listing agent for our family home. The result was a record selling price for our area after multiple offers. His team delivered well beyond a photo and a listing. Gavin provided great neighbourhood insights and strategy for pricing, timing, and upgrades. He connected us with a trusted network of trades who delivered on a tight timeline. A priority for us was a quick sale, and social media reach. Gavin and his team created a great campaign that generated a flood of clicks and in person showings.
By: Stacey Y - Jul 2019
Gavin and his team have been exceptional partners in guiding us through the purchasing of an investment property and securing tenants. Gavin is incredibly knowledgeable and insightful. Both him and his team are also very responsive. He is a trusted partner.
By: Sapna M - Jun 2019
Gavin did a great job selling my downtown condo. He really shines in the bidding and negotiation process and was able to set a new record on the price premium for my building. He was also very helpful guiding me on where to invest in reno's and staging and what to skip to save some money. I highly recommend Gavin and his team!
By: Vanessa G - May 2019
Gavin was instrumental in helping me purchase the home of my dreams! Gavin has an encyclopedic knowledge of the Toronto market and is a keen and skilled negotiator. I had been searching unsuccessfully for several months before I started working with Gavin and I'm so happy I made the switch to the Gavin Chen Team. He helped my find my dream condo and moved fast so I could secure in the crazy Toronto market. Rest assured that you're in good hands with the Gavin Chen Team.
By: Clare A - May 2019
Working with Gavin was a dream! My husband and I have been enormously appreciative of Gavin's professionalism, experience, and willingness to really listen to and understand our specific requirements. We're thrilled to have purchased what's truly a dream house for us. With Gavin's help, we got the perfect home for our family at the right price. Gavin has extremely granular knowledge of Toronto neighbourhoods (for example, he could offer an estimate of the relative value of a parking space in different neighbourhoods - as well as knowing all the basics like walkability, transit access, proximity to amenities, etc. inside out). These insights, as well as his very complete knowledge of the relative merits of nearby properties recently sold, were hugely helpful when it came to preparing our offer. Since we bought a fixer-upper, we've also really appreciated Gavin's ability to connect us with contractors, all of whom we've engaged on the basis of his recommendation. Additionally, the lawyer who assisted in the closing was favourably impressed with the thoroughness and completeness of the offer that Gavin prepared for us. We've been recommending Gavin's services to all our friends unreservedly.
By: Lindsay Cotter - Apr 2019
Great team, The Gavin Chen team first took amazing care of us 1 year ago to find the perfect rental, understanding our needs and quickly collecting and bargaining to get us the perfect home. When we were ready to buy a year later, again they found the perfect properties for us that met our needs made viewing homes effortless and the total buying process a breeze. Would definitely recommend them.
By: L.S - Apr 2019
I was searching for my ideal condo and the Gavin Chen Team worked with me diligently to make this happen. Ryan and Gavin were fantastic to work with: knowledgable, professional, helpful and very responsive to my questions. After finding a condo, Ryan made my life easier by connecting me with contractors for upgrades. I appreciated the market expertise and strategic guidance that the Gavin Chen Team provides to help clients achieve their goals. I highly recommend the Gavin Chen Team to others.
By: Manpreet J - Apr 2019
Working with Gavin and his team made my first-time home purchase so much simpler than I thought it would be. As a first-time home buyer I wasn't sure how to search for a broker and I was worried about landing someone who would pressure me into making a purchase right away. A friend recommended Gavin to me and I am so thankful, because it was a great experience. Gavin and his team not only take their role as brokers seriously, but also their role as educators. I knew nothing about purchasing a home, but Gavin was always patient no matter how many times I asked the same question. I always got replies promptly and I felt that the team was really working with me throughout the day, into the night. And I never once felt pressured to go in on a condo that I wasn't satisfied with, or to begin changing my criteria without fully exploring the areas I was interested in living. Even my mom liked Gavin, and she's not an easy one to please! :) With Gavin's help I was able to find a condo in a location and at a price that I was happy with, and I'm excited to make this new place my own. For an informative and successful home-buying experience, I would definitely recommend the Gavin Chen team.
By: Fullers - Apr 2019
You are ‘The Dream Team’. Thank you Gavin and crew, you have made our family very happy. Gavin, you really listened to our strange requests for an unusual property and delivered. In our minds it was an unexpected find and we were totally unprepared for the next steps. You had an amazing team in place and efficiently guided us through course. When we came to market with the old house again you came to our rescue and made the process as easy as it could be. We will be thanking you for many years to come. - the Fullers
By: Alejandro R. S. - 2019
I worked with the Gavin Chen team to purchase my first condo. I worked mostly with Ryan, who was very friendly, available, and very patient when it came to dealing with all the different aspects of the purchase process. The whole experience was enjoyable, easy to understand and adjusted to my own needs and expectations. I put forward my endorsement for anyone who is the market in the GTA.
By: Cindy L - Dec 2018
Gavin's impeccable response time and sensitivity to Toronto's unpredictable market was very valuable and reassuring for a first-time home buyer. His 'can-do' attitude and strong work ethic is complimented by his equally effective office. Having Gavin on my team gave me confidence that negotiations would be conducted with professionalism and integrity. Thank you Gavin and Elena!
By: M. S. - Dec 2018
M.S. chose Gavin to assist in the real estate transaction because of Gavin's Skill / Knowledge | Reputation. We were quite pleased with his knowledge and expertise and felt he made a large effort to understand our needs and wants.
By: Guiti E - Nov 2018
Guiti chose Gavin to assist in the real estate transaction because of Gavin's Skill / Knowledge | Positive Personality
By: U.E. - Nov 2018
Gavin comes across as a very competent, likable guy who immediately relays to you that he knows what he is doing. He was, i'm not ashamed to admit, quite exceptional. If I had any gripes about his performance it would be that the communication between ourselves (not including the sale mind you) around viewings that were organized, the no shows could have been better. At times I was not sure what the state of play was due to the non communication. HOWEVER having said that I was (as i said) quite impressed with Gavin and he was able to put up with my difficult personality. would definitely recommend him to a friend or family.
By: John G - Nov 2018
John chose Gavin to assist in the real estate transaction because of Gavin's Skill / Knowledge | Positive Personality | Assertive
By: E.R. - 2009
I enlisted Gavin to help me with my first home purchase. As a first time home buyer, it can be very stressful and I was nervous. I'm a skeptical person so I asked questions (a lot of questions!) but he was always patient and knew exactly all the info to provide me with. I was extremely lucky to have someone like him step me through the process. So when it was time to sell, I contacted Gavin to help me. He provided the same superb service again and I couldn't be more pleased with the result. He is genuine, trustworthy and really do put his clients best interest first and foremost. I would be happy to recommend him to everyone!
By: Jennifer H - Oct 2018
Gavin Chen and his team delivers top-notch services to make your real estate dreams come true. I had big dreams for the sale of my condo and it all came to fruition.
By: A.S. - Nov 2018
A.S. chose The Gavin Chen Team to assist in the real estate transaction because of referral and rated 5/5 for overall performance.
By: Shannon K - Oct 2018
Please see video testimonial from Shannon
By: J. H. - Oct 2018
JH chose Gavin to assist in the real estate transaction because of his Skill / Knowledge | Positive Personality | Assertive
By: Andrew M - Oct 2018
Gavin made the process easy and was able to get us a great deal on our new home. We will certainly use him for our future real estate needs.
By: J. G. - Sep 2018
I have bought and sold real estate for 30 years Gavin is the best agent I have ever dealt with. The house he sold for me was a tough sell. It was in poor condition with a very difficult tenant. He managed this situation with expertise.
By: A. K. - Aug 2018
Over the past 8 years, I have used Gavin three times to find tenants for my condo in the City Place neighbourhood of Toronto. Simply put, he’s extremely effective, professional and gets you the top dollar. My unit was on the market for less than a week in each case. Furthermore, him and his team draft bullet proof leases that ensures landlord piece of mind. Finally, Gavin is able to provide the best advice regarding the updates and renovations required in the unit, since he understands the market and the needs of prospective tenants very well.
By: A. B. - Jul 2018
A. B. chose to use Gavin for his Skill / Knowledge | Positive Personality
By: R. B. - Jun 2018
This was our third time working with Gavin and I wouldn't work with anyone else. Gavin is extremely knowledgeable about the market and incredibly hardworking. We feel he always looks out for our best interest and he went above and beyond with the sale of our previous house as well as the purchase of our new home. We trust Gavin completely.
By: Brian D - Jun 2018
Brian rated Gavin 5/5 for Overall Performance.
By: Maria R - Jun 2018
I have met Gavin during a purchase of a property approximately 18 months ago. From the start I realized Gavin was a superb real state agent providing great advice and having thorough knowledge. Gavin made himself available even after the completion of the transaction and helped me with movers, internet options as well as legal details. I have complete confidence on Gavin and I know he will support me throughout the process of purchase/sale/rental of any property in the future.
By: Maria C - May 2018
We were very impressed by Gavin's performance. He really cared about finding the right home for us while at the same being super reactive and available when it was time to negotiate. Thank you !
By: L.N. - May 2018
At every stage, Gavin's help and expertise were exceptional.
By: L.N. - Apr 2018
Gavin is the best.
By: D.K. - May 2018
Ryan was fantastic to work with. He was patient, informative and extremely helpful!!
By: R.B. - Mar 2018
We love working with Gavin. We value his expertise and deep understanding of the market. We have full trust in him and know he is always working in our best interest.
By: Sam S - Mar 2018
Sam used Gavin to assist in their transaction because Gavin was recommended. They also rated Gavin 5/5 for Overall Performance.
By: LG - Feb 2018
Always makes us feel like we're his only client, even though I know that's far from true. Very responsive, takes the time to understand the situation and our needs/wants.
By: Matt R - Jan 2018
Matt used Gavin to assist in their transaction because of Gavin's Skill / Knowledge Positive Personality | Assertive | Reputation. They also rated Gavin 5/5 for Overall Performance.
By: Jennifer M - Nov 2017
Jennifer used Gavin to assist in their transaction because of Gavin's Reputation. They also rated Gavin 5/5 for Overall Performance.
By: Tom and April
Please see video testimonial from Tom and April!
By: Jo and Feargus
Please see video testimonial from Jo and Feargus!
By: Jai & Shalini
Please see video testimonial from Jai and Shalini!
Please see video testimonial from Donny!
By: Laurent and Jenna
Please see video testimonial from Laurent and Jenna!
By: Kevin and Karla
Please see video testimonial from Kevin and Karla!
By: Alex and Ejona
Please see video testimonial from Alex and Ejona!
Please see video testimonial from Brandon!
Please see video testimonial from Steve and Susie!
By: Tyler and Kristen
Please see video testimonial from Tyler and Kristen!
By: Alex & Lesley
Please see video testimonial from Alex and Lesley!
By: Marc and Elena and Eliza
Please see video testimonial from Marc and Elena!
By: Ben and Kimberley
Please see video testimonial from Ben and Kimberley!
By: A. L. - Oct 2017
AL used Gavin to assist in their transaction because of Gavin's Skill / Knowledge | Market Share | Positive Personality | Assertive | Reputation | Other: Efficiency. They also rated Gavin 5/5 for Overall Performance.
By: K. M. - Aug 2017
Gavin was stellar. He was recommended to me by a mutual friend and I have already passed his contact information to a couple of friends. I was struggling to even get a viewing before I started working with Gavin. Right from the on set he called me and asked good questions so he could figure out what the right places were. Within 2 days he'd provided me with all the information I needed and got me into a number of places, which were exactly what I was looking for, and four days later, I have a place to rent. My only challenge was that we were looking at only places at the very top of my budget, but I think that is more about the nature of this market. I'm a very, very happy customer.
By: J McGhie - Oct 2017
I was fortunate to have my nephew Chris recommend Gavin Chen and Team to me when my sister passed away. As executor of her estate, I was tasked with selling her Toronto home. Living in Windsor, Ontario I had no knowledge of the Toronto real estate market. Gavin took complete charge immediately and arranged for the home to be cleaned, de-cluttered, painted and professional staged for us. He was our on site general contractor handling everything from garbage removal to yard cleanup and carpet cleaning to prepare this house for sale. Gavin and his team executed a first class marketing campaign and sold this house for $1,325,000.00 which was well within our expected outcome. It was definitely a pleasure to work with Gavin and obviously I would not hesitate to recommend him to anyone thinking of buying or selling a home in the Toronto area.
By: J. M. - Aug 2017
JM chose Gavin Chen to sell his home because of Gavin's Skill and Reputation and Knowledge
By: Lisa M - May 2017
"He is our property manager at the moment (though he helped us purchase our house and we intent to engage him to sell our house sometime in the way off future) so we answered the questions in relationship to us renting our home. Lisa chose to work with Gavin because of his 'Positive Personality' and provided the highest rating of 5/5 for his negotiation skills and overall performance."
By: Victor S - Apr 2017
"He showed a lot of patience, having to deal with my two small children on the visits. He refilled for us all the needed papers with the requested modifications like a million times without minding if it was late or weekend. He also provided help and assistance on the next steps after the agreement was done. We are very pleased."
By: L.G. - Mar 2017
"Gavin was our agent for our house purchase in Autumn 2016. We have already recommended him to friends. Fantastic to work with: exceptionally responsive, makes you feel like you are his top priority, very knowledgeable, very patient, aggressive when it came to negotiations, etc. So I am using him again for my Mother's apartment lease and to sell my parents' house."
By: Alex I. - Oct 2016
"As far as I'm concerned, Gavin is a miracle worker. He's incredibly knowledgeable about the property market, provided me and my wife with all of the information we needed to feel confident about the sale and purchase prices of our home and was available to us day or night throughout the process. Our close circle of friends have all worked with him over the last few years, and we all feel the same way."
By: G. Eni - Sep 2016
"Gavin was recommended to us by our daughter, his previous client. We found him to be exceptional in helping us. He is a consummate professional with great attention to detail. Very helpful, patient and understanding. Will use his services in future if the opportunity presents again."
By: J. Eni - Sep 2016
"Gavin was very professional and responsive to every inquiry, no matter the time or day. He gave us over 100 listings and found a suitable apartment within 7 days. It was so painless! I will recommend him to everyoneI know."
By: P. Manivong - Sep 2016
"Ryan was flexible, understanding, patient and accommodating throughout the entire process. We really appreciated having his assistance."
By: John G. - May 2016
"Gavin is exceptional period!"
By: Steve S - Mar 2016
"I recently purchased a new property in downtown Toronto having recently returned to the city from Vancouver. Ryan Ngovu and his team worked hard, were very responsive and provided valuable insight into the Toronto market (including market evaluations and strategy). I would recommend Ryan highly."
By: N. A. - Feb 2016
"N chose to work with Gavin because of his 'Skill, Knowledge, Positive Personality, Assertiveness and Reputation'"
By: L. M. - Oct 2015
"We liked working with Gavin. He is a great agent. We had some tough requests and it took us a while to find our house. Gavin has been extremly professional, helpful and patient. Thank you again."
By: Jenna R - Oct 2015
"He was always patient and professional with us even though we were picky first time buyers who needed a lot of hand holding, and weren't always open to his suggestions on location. He is very knowledgeable and always went out of his way for us. Would definitely recommend Gavin to a friend, and would use him again in future."
By: Jessica I - Oct 2015
"On the ball and extremely knowledgeable. Highly recommended"
By: Chris D - Oct 2015
"Chris chose Gavin Chen to purchase his home because of Gavin's 'Reputation and Assertiveness'""
By: Susana R - Oct 2015
"As mentioned we've used Gavin's services 3 times in the past 5 years and are always pleased with how professional he conducts himself and more importantly is passionate about providing nothing the best service to his clients."
By: Susana R - Oct 2015
"As mentioned we've used Gavin's services 3 times in the past 5 years and are always pleased with how professional he conducts himself and more importantly is passionate about providing nothing the best service to his clients."
By: Steve L - Oct 2015
"Steve chose Gavin Chen to sell his home because of Gavin's 'Skill and Knowledge'"
By: Andy K. - Sep 2015
"Gavin's client-focused approach is much appreciated"
By: Andy K. - Sep 2015
"Gavin's client-focused approach is much appreciated"
By: Melanie H - Jul 2015
"Melanie chose to work with Gavin because of his 'Skill, Knowledge, Positive Personality, Assertiveness and Reputation'"
By: F & J. Carroll - Jul 2015
"We are buying a home in 1 yr and yes Gavin will be our guy! Cant say more than that!"
By: F & J. Carroll - Jul 2015
"We are buying a home in 1 yr and yes Gavin will be our guy! Cant say more than that!"
By: Luke B. - Jun 2015
"Gavin was extremely helpful and listened to our needs. He was always very willing to give advice and answer any questions we had. Thank you Gavin for taking the time out of your busy days to see us!"
By: S. J. - Jun 2015
"Gavin was fantastic with brokering and guiding our purchase. Even with a complex set of circumstances surrounding our inter-state move and an international buyer, he navigated the whole thing beautifully!"
By: Matt J. - Jun 2015
"Great guy. Very friendly. Not pushy or condescending. Coming from Montreal it was great to hear his knowledge of Toronto neighborhoods. Would totally work with Gavin again."
By: Apr 2015
"When I received a solid offer at asking price, I was prepared to jump on it. But Gavin did his due diligence and contacted others who had viewed my property to determine their interest. He ended up securing an offer for $170,000 above my asking price with an alternate buyer!"
By: Z. A. - Jan 2015
"This is my fourth real estate transaction with Gavin in the last few years. In all circumstances, Gavin surpassed my expectations by understanding my unique requirements and being able to deliver on them. His level of knowledge of the industry and the specific competition in the surrounding neighbourhood allowed him to uniquely position the listing in a way that maximizes my benefits. The transaction was seamless and efficient, and most importantly met the objective of maximizing value to his client. I will certainly continue referring Gavin to friends and family."
By: Paul A - Jan 2015
"Paul's main reason for selecting Gavin to assist him is that Gavin was 'Highly Recommended' "
By: Shelley S - Nov 2014
"Thanks Gavin. Excellent service. So happy!!!!"
By: P. M. - Nov 2014
"Simply the best."
By: Benjamin R - Nov 2014
"Gavin was incredibly helpful throughout the entire process. His knowledge of renovations and associated costs was also very helpful when looking at older homes, and he always answered our questions, and responded very quickly."
By: Rima B - Sept 2014
"Our experience with Gavin Chen has been excellent. He knows Toronto so well, and was quickly able to get a good sense of what we were looking for. He was efficient and never pushy. He was awesome at negotiation time and allowed us to stay within our budget. I would highly recommend him to anyone I know."
By: Karla G - Aug 2014
"Gavin was great!"
By: Sarah Z - Jul 2014
"Sarah rated Gavin 5/5 for overall Service Excellence Performance. Skill, knowledge, positive personality and reputation being the main reasons for choosing Gavin to assist her"
By: Kevin W - Jul 2014
"I have used Gavin before and have recommended him to friends. He is highly knowledgeable about both the real estate market and its rules and regulations. He is easy to deal with and has a great attention to detail."
By: Raymond T - Jul 2014
"Gavin provides an excellent service. Gavin Chen demonstrates a lot of patience with his clients. We were first time home buyers and our demands were high but he accomodated us. We learned a lot about Real Estate from buying to selling to remodel your new home. We really appreciate his work. Thank you."
By: Sean B - Mar 2014
"Our experience with Gavin was nothing short of exceptional. From the beginning of the process to the end he was engaged, focused and helpful. We will definitely be recommending him to all of our family and friends."
By: Alex I - Oct 2013
"Gavin was recommended to us by a few friends who have both worked with him several times. After working with him to find out new condo, we'd have no hesitation about recommending Gavin on to our friends as well!"
By: Tyler G - Oct 2013
"Gavin is trustworthy and to us that is the most important part of a relationship with a real estate agent. We trust his advice and his opinion. He makes us feel that he is working for us and not for himself. So long as he doesn't retire, we plan to use Gavin for all of our future Real Estate endeavours."
By: Katherine B - Aug 2013
"Gavin was fabulous. He responded to our last minute messages, came to us late at night when our scanner didn't work, and made this nerve-wracking process very smooth. His recommendations were spot on and resulted in our selling our condo just a few hours after listing it on the broker's MLS, for over asking. We couldn't be happier."
By: Donna C. - July 2013
"We were extremely satisfied with Gavin and with his whole team. He takes all of the work and worry out of real estate transactions. He is very professional, ethical, honest and very hard-working. We can't begin to describe our experience with Gavin and his team. Superb service and satisfaction! Thank-you!"
By: Lisa M. - June 2013
"As first time home buyers we were extremely satisfied with Gavin's demeanor, efforts and skill as a realtor and we plan on recommending him to all our friends. He was a great educator on the entire process of finding, financing and investing in a home that will grow in value. He went beyond what we felt was the normal home-buying experience to investigate all the properties we were interested in, including doing comparisons of other houses sold in the areas, speaking with realtors, with whom he has developed great relationships (there seemed to be many), to find out more about the history of houses we were interested in, along with much, much more. Gavin treated my partner and I as equals. No matter how simple or complex the question, Gavin treated all questions as valid questions, patiently explaining the processes, effects and consequences. Can't say enough good things about Gavin."
By: Corinne B. - June 2013
"Gavin assisted me in finding new tenant for my rental property. I live and work outside of the country and therefore it was important for me to work with someone who is efficient, understands the landlord and tenant act and delivers full service (not just finding a tenant but also conducting credit checks etc) - in this regards the services Gavin and his team delivered were excellent. He personally communicated with me to address any questions and ensured I was confident in the final candidates select to rent my property. He made what could be a complex and time-consuming process easy and stress free. Thanks ensuring that my best interests were always at the forefront and for a job well done."
By: Alyson M. - May 2013
"It was a pleasure to work with Gavin. I found him to be extremely knowledgeable and trustworthy. He ensured all details were taken care of. Most importantly, he was friendly, understanding, flexible and really made sure that my needs were being met. I was very happy with how he negotiated for me. All in all, he made it a very positive experience. I would recommend him a million times over. He has made sure that I have had good industry contacts for mortgage, lawyer, contractors, etc. Thank you Gavin for all of your help in this process!"
By: Jeff B. - Apr 2013
" I've been working with Gavin for several years now. He has "gone the extra mile" for me on many occasions. I trust him implicitly. Elena, in the office, has been very helpful as well."
By: MP and Stefan - Apr 2013
"As first-time homebuyers, we had a lot of anxiety. Gavin walked us through the process seamlessly - not least finding us a great place and negotiating a price we were very happy with."
By: Kareem M. - Nov 2012
"My unit has been listed before and nothing like this has ever happened. I actually broke the record and sold for the highest price for a unit my size in my building thanks to Gavin. Did I mention he's also a snappy dresser?!"
By: Andrew A. - Aug 2012
"Gavin is terrific - we worked with him in purchasing our new home and leasing our condo. We always felt like we were in good hands. He is skilled and helpful - we have total confidence in him. We've already referred family and friends to him and will continue to do so."
By: V. Lavallee - May 2012
"Gavin exceeded all our expectations during the transaction process. We will definitely recommend him to everyone we know. He is an exceptional agent and we look forward to working with him in the future."
By: Elizabeth S. - May 2012
"Gavin has an excellent market knowledge and his expertise were invaluable to us when it came to selling our house. He was able to secure a price over asking and was professional and thoughtful throughout the process. We will definitely be recommending Gavin to friend's and family."
By: Ada M. - Apr 2012
"Gavin Chen is superb. I have already recommended him and Coldwell to other perspective home buyers. He is patient, professional, and extremely knowledgeable of the market and neighborhood home values. I can't list all of his excellent attributes (honest, approachable, respectful etc). He instills the highest level of confidence and I feel that I paid a fair price for our home because of his diligence. Gavin is a great agent and representative for Coldwell!"
By: Z. A. - Feb 2012
"Gavin handled the entire purchasing process in a very professional manner. He knew exactly what he was doing and fostered a sense of control on the entire transaction. Gavin will also be in charge of selling my current residence."
By: Deirdre S. - Feb 2012
"I couldn't have been more satisfied selling my home, and buying my new home with Gavin Chen and his team. Every step of the process I felt confident, comfortable and my every concern was addressed. His expertise was evident throughout and resulted in a fantastic sale on our property. I cannot recommend him highly enough- Gavin Chen is the best realtor out there!"
By: I. Nicholas - Oct 2011
"Dear Gavin, I would like to thank you for your work, and the great assistance you were to me in selling the apartment for a good price. Gavin, it was professional working with you, something I can say after so many years, and different countries. As I saw, you sought after my own interests and not a simple sale. Your extra effort is appreciated."
By: Chantal & Andrew - Feb 2011
"Gavin, just wanted to thank you and your team for helping us find our great new place to live. We just got our keys yesterday and we are so happy with our unit. Thank you so much for all of your effort (and patience) that was put into finding us our ideal place. It was all greatly appreciated and we look forward to working with you one day in the future."
By: P. Dionne - Dec 2010
"I am ecstatic with the level of service that Gavin provided. Gavin was recommended to me by a friend and upon my first meeting with him, I knew I would be in good hands. With my hectic work schedule, Gavin took care of everything from start to finish making the selling experience a very positive one. The process was quick and painless and stress-free! I am highly impressed with the way Gavin conducted the sale. Gavin's proven marketing and listing strategy resulted in my home securing multiple competing offers and selling for above list price. Needless to say, I would highly recommend The Gavin Chen Team to anyone without any hesitation"
By: Mia K. - Sept 2010
"Gavin met my apprehensions about entering the world of home ownership with professionalism and patience. I may not have been his biggest client, but Gavin took my hopes and dreams for my first place seriously. In the end, I was able to find a condo in the middle of my favourite neighbourhoods in Toronto and along the way, worked with a realtor who is clearly passionate about his job."
By: Renee & Larry Lemieux
To our surprise, you made finding the right condo for us easy and pleasant. Moving from a four bedroom suburban home to a downtown condo that met our expectations was a significant undertaking. You patiently worked with us to understand and prioritize our must-have and would-like list of amenities. Your very professional and positive style helped us better understand and gain confidence in selecting the right condo for us. You always made yourself available to us at any time, followed up on units we expressed interest in and presented us with units that were always a good match. With each unit we viewed, you always told us about other similar units in the complex, how much they went for, how long they had been available and if the price was in line with other comparable units. There is no doubt in my mind that your insight and expertise was instrumental in negotiating a far better price than I would have otherwise expected possible. You quickly became much more than just a real estate agent; within days, you gained our confidence and trust and we felt we were working with a friend that had our best interest at heart – no doubt about it!
By: Alex Tarantino Lawyer, Pallet Valo LLP
With Gavin’s assistance, I rented a condo in the harbourfront area of downtown Toronto which I am very happy with. The real estate agent I retained before Gavin told me that she had little to no time to spend with me on account that I was only renting and not buying (I was new to Toronto and did not want to buy until I had a better idea of the location in which I wanted to buy). It was clear that she was solely concerned about her commission rather than providing excellent service and developing a potential long-term working relationship. I relayed this story to Gavin during our first conversation. He matter-of-fact told me that in working with me his commission would be low but that he would put in as much time and effort as was needed because he wanted to provide excellent service, develop a long-term working relationship with me and earn my business in the future. This impressed me. On account of Gavin’s honesty, practical business attitude, hard work and efforts in locating and showing properties to me (in addition to Gavin’s thorough knowledge of the downtown Toronto condo market, the close proximity of Gavin’s office to many of Toronto’s downtown condos and his professional but easy-going attitude), I look forward to retaining Gavin in the future and have no hesitation in recommending his services to others.
By: James M. Cormark Securities Inc.
"I believe Gavin is truly the best realtor in the city. I used him initially to help find a condo to rent and finally to purchase a town home and in both circumstances he was thorough, professional, knowledgeable and incredibly personal with not only myself but also sellers and lessors. He's great at what he does and takes it very seriously, making sure that he stays up to date on not only current product but market trends and rental / purchasing logistics which was great for aftermarket support. I purchased my house in October 2007 and still keep in contact. I couldn't be happier with my experience."
By: Adam D. Investment Banker
"Gavin made finding the right place for me straightforward and efficient. He was able to quickly educate me on which of the many buildings in the downtown Toronto area would suit my specific needs. Gavin had a strong knowledge of the condos he showed me and was great at outlining the pros and cons that I may not have seen otherwise. Gavin was both patient and honest in his answers to my many questions. He was professional and was flexible with his schedule. I am very pleased with the experience I had with Gavin and would recommend his services to anyone."
By: Marlene F.
"Gavin made my first home purchase very easy, enjoyable, & pretty much stress free. Throughout the whole process Gavin was extremely professional, knowledgeable, patient & was never pushy. He completely understands how overwhelming & nerve wrecking the first purchase can be. It was a pleasure working with Gavin. I look forward to working with Gavin again in the future & highly recommend his service to the novice or experienced buyer."
By: Joan Fitzgerald Senior Mortgage Underwriter
I had been looking for a condo off and on for about 5 years with no success. I'm not sure if my previous agent had another job but he was not available when I was and did not seem to want to look for a condo that I would be happy with and within my price range. I felt he was just looking for a "quick" sale. Gavin was recommended by my bank advisor and we first made contact in November 2006. Gavin immediately set me up to view listings via email that met my criteria. Unfortunately, at that time I was too busy at work to move forward with actually viewing the condos. We made arrangements to touch base again in January. Contact was made in January when things were less hectic and appointments set to view several condos. Unfortunately they were not what I was looking for and I was thinking I was never going to find a condo that met my picky criteria. From this first meeting, Gavin was very perceptive in narrowing down what he thought was important to me. Another appointment was set up the next week and I saw several condos with one in particular meeting most of the requirements I wanted in a condo. Throughout this process, Gavin was patient, professional, well informed on each condo, and gave me a real sense of comfort knowing he was thoroughly knowledgeable in the condo market. The condo most interesting to me was viewed again and the second time around, was interested in putting in an Offer. Within a few days, I had myself a condo that I am thoroughly happy with. I was totally impressed with the whole buying experience because Gavin made it so stress free. I would not hesitate to recommend Gavin to anyone looking to buy or sell. His patience, knowledge, impeccable manners and his strong work ethic along with his willingness to provide guidance after the sale says a lot for his professionalism and dedication to his work. Thanks Gavin.
By: Mike Billyack
Gavin was a pleasure to work with from day one. He conducted himself very professionally, was very flexible with his schedule and was never late for appointments. He was extremely knowledgeable on all the properties I enquired about and was able to give me additional insight into the little things that I had overlooked such as hidden costs. Before Gavin, I had worked with three other agents, none of whom put in the same time and dedication or had the same knowledge base. I am extremely happy with the condo that I ended up buying through Gavin and am very thankful for him making a normally very stressful purchase run as smoothly as possible. I am also certain that due to his knowledge of the condo and the selling agents he was dealing with, I was able to get the best price possible. Most importantly, I did not feel pressured at all to make a decision at any stage, whereas I did feel pressured by other real estate agents I dealt with. I would most definitely refer Gavin as a real estate agent for anyone looking to either buy or rent a place. Thanks again Gavin!!
By: Adib T. - June 7, 2010
"Gavin is a great Real Estate agent. I was very satisfied with his service that I recommended him to many people, who gave me great feedback about his service as well. He puts a lot of effort in understanding your needs and helps you make smart decisions. I would highly recommend anyone who needs to rent, buy or sell his/her place to go for Gavin."
By: Garfield R. - Oct 1, 2009
"Gavin is detail oriented, well-researched and extremely knowledgeable. He's professional in his approach and gave me sound recommendations and advice as a client."
By: Hena S. - July 26, 2009
"Although Gavin is a Real Estate Agent by trade, his knowledge, expertise and abilities go far beyond that. I would trust Gavin to assist in every step of home buying - from assisting in getting a mortgage to recommending a drapes specialist. Gavin works agressively for his clients, he is personable, he is knowlegeable and he is noticeably always on time (which for professionals is very appreciated!) I would recommend him to anyone who requires assistance in finding a home."
By: Hena S. - July 26, 2009
"Although Gavin is a Real Estate Agent by trade, his knowledge, expertise and abilities go far beyond that. I would trust Gavin to assist in every step of home buying - from assisting in getting a mortgage to recommending a drapes specialist. Gavin works aggressively for his clients, he is personable, he is knowledgeable and he is noticeably always on time (which for professionals is very appreciated!) I would recommend him to anyone who requires assistance in finding a home."
By: N. L. - May 23, 2009
"Gavin did an excellent job helping me search and find an apartment to rent in a great location for a great price. Gavin's knowledge of the area and amazing team of professionals including a mortgage broker, also helped with the purchase of an investment property (Triplex) in a completely different area. I look forward to working with Gavin again on any new real estate deal in the future."
By: Michael S. - May 15, 2009
"I asked Gavin to help my brother find a condo. He moved extremely quickly and provided excellent advice with regards to what was reasonable to expect from a pricing perspective and did a great job getting the deal done."
By: Jennifer W. - May 9, 2009
"When looking for a condo property to rent in the downtown Toronto area, Gavin took the time to understand what I was looking for & made wonderful suggestions. He spent a tremendous amount of time showing me properties both, online & in person. He took the time to explain the pros & cons of locations I was interested in. He is extremely knowledgeable, personable & committed to his clients. Gavin went above & beyond to ensure I was satisifed with my rental. I have recommended Gavin to my contacts in Toronto, as well as family & friends looking to relocate to various areas in Ontario. Now living in Halifax, if I could use Gavin for future real estate needs, I would in a heartbeat!"
By: Rachel S. - May 8, 2009
"Gavin located a great building for me that was perfectly suited to my needs and wishes. He is very client and results-oriented and I would certainly use him again in the future."
By: Bernard J. - May 6, 2009
"Wish I owned a company or were in need of his services and I would hire or use him again in a flash."
By: Derron L. - May 5, 2009
"Gavin is second to none! I will always use Gavin as our Realtor and We will always suggest to our friends and family that they use him as well."
By: David M. - May 5, 2009
"Gavin was a great asset to us when we were purchasing our first home. He was patient and knowledgeable and guided us through the process showing full respect for our comfort levels. Coupling his market knowledge and ability to read a situation, he executed a strategy that allowed us to emerge from a bidding war in a way that couldn't have worked out better."
By: Dirk P. - May 5, 2009
"Gavin has been a great real estate advisor for downtown properties. He helped me find my first rental property and then helped me buy a great loft after guiding me through literally hundreds of options."
By: David R - May 4, 2009
"I have a pleasure to work with Gavin both on the buyer and seller side. Bottom line - Gavin brings results which equals more money in your pocket (on both side of the transaction). Combine this with high level of integrity and professionalism - a winning combination! Highly recommended - I plan to have Gavin assist me again."
By: Vernon C - May 4, 2009
"Gavin delivered high quality results in a professional and efficient manner. He provides honest and valuable input and always puts his clients first!"
By: Ann Smith
Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!
By: N. A. - Feb 2016
N. A. chose to use Gavin because of his Skill / Knowledge | Positive Personality | Assertive | Reputation | Other: refferal